CloudX Insights

Have you ever implemented a solution using Retrieval-Augmented Generation (RAG), only to find it just doesn’t work? Unfortunately, it’s a very common pitfall. Not every document interaction problem calls for RAG, especially when the answers your business needs aren’t found in a single paragraph or document. Discover when RAG works, when it doesn’t, and how progressive context enrichment and tool discovery can deliver better results for enterprise challenges.

The only constant is change. In life, and also in the world of Generative AI. Advances in AI can render many tools and solutions that are only months old obsolete. For business leaders, the imperative is clear: invest in AI solutions that not only address today’s needs but remain relevant as technology evolves. In this article we provide a strategic framework for building adaptive, future-ready agentic solutions that deliver sustained value as the underlying model improves.

CloudX celebrates 8 years of leadership in technology with its agile Lab Model and a 100% AI-certified team. The new model accelerates AI adoption for mid-sized firms, delivering the same high-impact expertise and innovation that powers the world’s largest enterprises.

CloudX ignited the future of business at AI in Latam 2025, leading the conversation on real-world AI transformation. From a hands-on workshop to a high-impact Q&A session, our team showed how AI First strategies drive tangible impact across industries. Read the full story for exclusive takeaways and inspiration from Latin America’s top AI event.

Eight years ago, CloudX set out with a simple but ambitious goal: to make advanced technology genuinely serve people. In this anniversary reflection, co-founder & CEO Nahuel Vigna looks back on the defining moments that have shaped CloudX’s journey: from early investments in R&D and a senior-only team, to navigating global uncertainty and building trusted partnerships with more than 180 clients. It’s a story of resilience, clear purpose, and an enduring commitment to democratizing AI.

CloudX made its international summit debut at Chief AI Summit Boston 2025, joining over 125 C-level leaders to address the realities of enterprise AI adoption. Represented by Chief Business Officer Axel Abulafia and Head of AI Erik Davidsson, we shared actionable guidance for leaders seeking to move from AI pilots to real-world value, empowering executives to achieve real enterprise impact with AI.

As AI continues to transform the workforce, upskilling and adaptability are fundamental to staying competitive. Organizations face a widening skills gap and rising demand for both technical AI literacy and meta-skills like creative problem-solving. The urgency for action is clear: how can organizations prepare their workforce for the AI-driven economy ahead?

A leading multinational finance firm has teamed up with CloudX to roll out a secure AI agent to 250 employees, enabling them to harness the power of advanced language models without risking sensitive data. CloudX’s solution ensures compliance and data protection, allowing staff to work smarter and faster. This partnership, now in its third year, demonstrates how specialized, secure AI deployments can drive real business value while keeping organizational integrity front and center.

A clear, practical guide to deciding if fixed price software is the right fit for your needs. You’ll find real-world examples, a proven playbook for fixed price success, and a self-assessment quiz to help you choose between fixed price and Agile / Time & Materials.

Fixed price software is like booking an all-inclusive vacation: you pay one price, get a defined set of deliverables, and expect no surprises. In this article you’ll find a breakdown of how fixed price compares to Time & Materials, whether Agile and fixed price can work together, common misconceptions, and expert advice on when this model drives the most value. Perfect for leaders seeking predictability and strategic clarity in their next software project.

CloudX took the spotlight at AI in Finance 2025, sharing our AI-first vision with industry leaders across Latin America. Our experts delivered actionable talks on building AI-first organizations and obtaining real business value from AI initiatives. Explore the highlights from our team’s sessions and see how CloudX is leading AI transformation across industries.

CloudX announced today that more than 300 of its employees worldwide are now AI-certified, making it the first company to achieve full AI accreditation across its workforce.

For decades, software development has been defined by craftsmanship. Yet, let’s face facts: we’re still in the stone age of our discipline. Each line of code is meticulously written by hand, a practice as old as the industry itself. So, Generative AI appeared in the scene, and it’s challenging our lifelong practices. In an industry as handcrafted as ours, disruption is only natural.

Amid all the excitement around AI, it’s easy to lose sight of a fundamental question. Who should we, as technology partners, be benefiting with technological advances? This isn’t a new debate, it resurfaces with every wave of disruptive innovation. But it’s crucial to address it openly and honestly, especially now.

Latin America is a powerhouse for nearshore software development. The numbers speak for themselves. With a world-class tech workforce and a high raise in Generative AI upskilling, LATAM is fueling the next wave of innovation for US and European companies. Discover why leading enterprises are turning to LATAM for future-ready professionals that drive measurable business value.

Think AI agents “remember” like humans? Not quite. Like in Memento (Christopher Nolan’s psychological thriller), AI’s “memory” is engineered, not real. Understanding these limits is critical for building scalable and reliable AI solutions that deliver measurable business value.

Discover how to drive lasting value from enterprise AI solutions in the third and final part of our series. Learn proven strategies for monitoring, performance, and cost optimization, in order to empower your organization to achieve resilient, scalable, and cost-effective success from your AI initiatives.

Evolving a Generative AI product from pilot to production is only half the equation. Enterprise AI must deliver reliability and availability, without exceptions. In this second article of our three-part series, we explore how leading organizations build trust in AI by rigorously testing, validating, and securing infrastructure at scale. Explore the proven practices that distinguish resilient, business-ready AI from fragile deployments. If you’re responsible for scaling AI with confidence, this is your playbook for operational excellence.

Bridging the gap between a Generative AI prototype and an enterprise AI solution demands more than technical tweaks: it requires a disciplined, strategic approach. This first article in a three-part series unpacks the real work behind moving from a promising demo to a production-grade system, focusing on fine-tuning, grounding, and robust guardrails. If you’re aiming for scalable, reliable AI that delivers measurable business value, you’ll want to know what’s beneath the surface of “it works.”

Integrating Generative AI into enterprise products is a game-changer for businesses in 2025. At CloudX, we employ a strategic and structured approach to building enterprise generative products that drive measurable growth and efficiency. Learn more about our comprehensive framework, designed to streamline the complexities of AI projects, from planning and ideation to implementation and post-production support.

Conducting regular UX Reviews is crucial for businesses to adapt in 2025. Find out how UX Reviews enhance user satisfaction, boost conversion rates, and provide a competitive edge by identifying usability issues and integrating AI for efficiency.

In 2025, we are on the verge of a work revolution, as technology and human aspirations are reshaping our professional lives. This article reflects on how AI is transforming work, its impact on jobs, the balance between in-person and remote work, and the expectations of new generations.

UX for digital products and services is evolving as AI Agents emerge as new consumers. With advancements in Generative AI, humans increasingly delegate tasks and decisions to AI Agents, who will eventually make consumption choices for us. We must expand our approach to designing User Experiences to appeal to AI Agents. Pablo Romeo coined the term "AI Agent Experience (AX)" to describe this evolution in UX.

When it comes to the products and services they consume, users expect personalized experiences, quick responses, and seamless interactions. They want to be heard and understood, and they want each product and service to be tailored for them. In this article, we describe four key practices your business should focus on to delight your customers and become an industry leader.

The recent decision by the Fed to adjust interest rates could drive growth and innovation in the tech sector. But I don’t really care. With us still living in the digital stone age, I believe we should focus less on interest rates and more on harnessing game-changing advancements to build the next generation of digital products.

Is your company turning data into actionable strategies? The Data & Analytics Maturity Curve framework helps assess and evolve your data capabilities. Learn the five maturity levels and make informed decisions to support business growth. Discover where your organization stands and where it can go in its data journey.

We have been talking about Artificial Intelligence for at least half a century. So, what is the hype? How is the new AI different from traditional AI? In this article I will clarify the differences between Generative AI and traditional AI. In addition, you will learn about several tools that coexist inside the AI ecosystem, complementing each other and offer different approaches to AI, while being suitable for different applications.

Businesses are always seeking for smart ways to build their digital products while being cost-efficient, and software development outsourcing has become a popular choice for many. But finding success in outsourcing is more about smart planning than just looking for the lowest price. Here we cover key considerations that can help you choose an effective outsourcing strategy.

A poor user experience can lead to user frustration, decreased sales, and a tarnished brand reputation. This article explores the critical role of UX in meeting user needs and expectations, and provides insights on how to elevate digital products and services through exceptional user experiences.

Both UX/UI Designers and Business Analysts are crucial for the success of a project, but they focus on different aspects of its development. This article explores the synergy between Business Analysts and UX/UI Designers, and how they work together to transform ideas into successful products, ensuring a blend of analytical insight and design excellence.

Why do AI models provide false information? What is the meaning of “AI hallucinations”? Is it possible to tailor LLMs to specific needs? In this article we explain different concepts from a technical point of view, because when we understand how something works, we can make better use of it.

In our 20+ years of experience in the software development industry, we have come across various companies from diverse industries that have faced different problems when building their digital products.

We are excited to celebrate our 6-year anniversary by reflecting on what worked, what did not, and what turned out to be different from what we expected.

Implementing UX/UI best practices increases user engagement and guarantees success. By activating practices like user research, interaction design, visual design, information architecture, and prototyping there are benefit for businesses like: improving user satisfaction, brand reputation, and reducing costs.

In order to build the best digital products and platforms, the most talented engineers must stay hands-on coding.

Both startups and big corporations struggle in the journey of transforming their MVPs into robust platforms. However, by scaling up the infrastructure, growing the team and applying good software development practices, it is possible to do so.

2023 has brought many challenges for all companies. As countries and economies worldwide are facing difficult circumstances, C-Levels across various industries need to make tough decisions. One of them is related to their software development services, either if they have an internal team or an external software vendor.

The internet has come a long way, and blockchain is a big step in its evolution. It's already making a huge impact, and companies are turning to smart contract audits to help ensure the security of their projects and products. At CloudX we're doing our part to make the blockchain a more secure place for everyone.

What if for the activities you do on your day-to-day you were rewarded with tokens that would allow you to participate in company decisions? In this article we will tell you about the idea that led us to build our own Decentralized Autonomous Organization (DAO), and how we are implementing it within CloudX.